Exchange Policy

cysperauae.com guarantees a refund for any item ( except for medicines & health products ) purchased from the website on returning the item with proper valid reason, before 14 days after purchase. To Apply for the return or refund or replacement follow the steps below:

 

  • Check the Date of Purchase Make sure the Date of Purchase is not 14 days old.
  • Contact for Refund / Return / Replacement to our customers support hotline by email
  • m.ibrahim@essence-care.ae or call +971501654948.

Share the information about the purchase ( Date / Name / Order item / Delivery location ).